If your sump pump suddenly stops working, it can be a real headache. Not only does it leave your basement open to flooding, but it can also lead to costly repairs if not addressed quickly. Before you rush to call a plumber, there are some simple steps you can take to troubleshoot the issue yourself.
Alright, let’s talk sump pumps. If you’re like me, you probably don’t think about it until something goes wrong, and suddenly you’re ankle-deep in water. Sump pumps are essential for keeping basements dry, especially here in Calgary where we get our fair share of rain and snow. Understanding the common issues can save you a lot of headaches (and money) down the road. Let’s get into it.
So, how do you know if your sump pump is on the fritz? Well, there are a few telltale signs. First, listen for unusual noises. Grinding, gurgling, or excessively loud humming can indicate a problem. Also, keep an eye out for these:
Ignoring these signs can lead to bigger problems, like a flooded basement and costly repairs. Catching issues early is key.
Okay, so you’ve noticed something’s not right. What could be causing it? Here’s a rundown of the usual suspects:
How do you know when it’s time to throw in the towel and get a new sump pump? Here are a few things to consider:
Before you call a plumber for your sump pump, there are a few things you can check yourself. It might save you time and money! These are simple steps, so don’t worry if you’re not a plumbing expert.
First things first: Is the pump actually getting power? It sounds obvious, but it’s often the simplest things that cause problems.
If there’s no power, there’s no pumping!
The float switch is what tells the pump when to turn on and off. If it’s stuck, the pump won’t work, even if it has power.
The discharge line is the pipe that carries water away from your house. If it’s blocked, the pump won’t be able to do its job.
If you’ve checked the power, float switch, and discharge line, and your sump pump still isn’t working, it might be time to call a professional. Don’t worry, My Calgary Plumber is here to help! We can diagnose the problem and get your pump back up and running quickly.
Sometimes, your sump pump might act up, and a simple reset is all it needs to get back in working order. It’s a bit like restarting your computer when it freezes. However, it’s important to know that not all sump pumps have a reset button. If yours doesn’t, don’t worry; there are other ways to try and get it going again.
Before you do anything, safety first! Always disconnect the sump pump from its power source before you start poking around. This is super important to avoid any electrical shocks. Once it’s unplugged, take a look around the pump for a reset button. It’s usually a small, colored button (often red) somewhere on the pump. If you find one, push it and then plug the pump back in to see if it starts working. If there’s no reset button, don’t panic; move on to the next step.
If your sump pump doesn’t have a reset button, power cycling is your next best bet. This basically means unplugging the pump for a short period and then plugging it back in. This can sometimes clear minor electrical glitches that might be causing the pump to malfunction. Here’s how to do it:
Power cycling can help reset the motor and any internal sensors, potentially resolving the issue. It’s a simple step, but it can often do the trick.
Okay, so you’ve tried resetting the pump, and it’s still not working. Now what? It might be time to consider that there’s a bigger problem at hand. Here are a few things that could be going wrong:
If you’ve tried resetting and power cycling, and your sump pump still isn’t working, it’s probably time to call in a professional. Continuing to try and fix it yourself could potentially make the problem worse, and you definitely don’t want a flooded basement on your hands. Give My Calgary Plumber a call; we’re here to help!

Okay, so your sump pump is running, but the water isn’t going anywhere? That’s a problem. Let’s look at some things you can check before calling someone.
Sometimes the float switch, that thing that tells the pump to turn on, gets stuck or isn’t set right. Make sure the float can move freely. It should not be hitting the side of the sump pit or anything else that would stop it from rising. If it’s adjustable, try setting it a little higher so the pump starts sooner. Here’s what to look for:
The impeller is the part of the pump that spins and pushes the water out. The check valve is a one-way valve that stops water from flowing back into the pit after the pump shuts off. If either of these is messed up, your pump won’t move water like it should.
This is a common issue. The discharge line is the pipe that carries water away from your house. If it gets clogged, the water has nowhere to go. This can happen for a few reasons:
If you’ve checked all these things and your sump pump still isn’t pumping water, it might be time to call a professional. There could be a more serious problem with the pump itself, and you don’t want to risk flooding your basement.

Okay, so you’ve dealt with the immediate crisis. Now, let’s talk about how to keep this from happening again. A little bit of prevention can save you a whole lot of trouble (and money) down the road. Trust me, future you will be grateful.
Think of your sump pump like your car—it needs regular check-ups to run smoothly. Here’s what I try to do:
Regular maintenance is key. A little bit of effort now can prevent a major headache later. It’s all about being proactive.
Sump pumps don’t last forever. Here are some signs that yours might be on its last leg:
If you’re replacing your sump pump, consider upgrading your system. Here are a few options:
Investing in a good sump pump system is worth it. It’s a small price to pay for peace of mind and protection against water damage.
While many sump pump issues can be addressed with some basic troubleshooting, there are times when it’s best to call in a professional. Knowing when to do so can save you from potential headaches and further damage to your home. We at My Calgary Plumber are always ready to assist you with any complex issues you may encounter.
Some sump pump problems are simply beyond the scope of a DIY fix. If you encounter any of the following, it’s time to call a professional plumber:
Trying to fix a major issue without the right knowledge can lead to more damage and higher repair costs. It’s often more cost-effective to call a professional early on.
Sump pump repair costs can vary depending on the nature of the problem. Simple repairs, such as replacing a float switch, may be relatively inexpensive. However, more complex repairs, such as replacing the pump itself or repairing damaged plumbing, can be more costly. Here’s a general idea of what you might expect:
These are just estimates, and the actual cost may vary depending on the plumber’s rates and the specific circumstances of your situation. My Calgary Plumber offers transparent pricing and will provide you with a detailed estimate before any work begins.
When selecting a plumber for your sump pump repair, it’s important to choose a reputable and experienced professional. Here are some factors to consider:
At My Calgary Plumber, we pride ourselves on our expertise, reliability, and commitment to customer satisfaction. We’re here to help you keep your basement dry and protected. Don’t hesitate to contact us for all your sump pump needs!
If you’re facing a plumbing issue that seems too big to handle, it’s time to call in the experts. Whether it’s a major leak, a clogged drain, or a broken water heater, professional help can save you time and stress. Don’t wait until the problem gets worse! Visit our website today to learn more about our plumbing services and how we can assist you.
So, if your sump pump isn’t doing its job, don’t panic. Start with the basics—check the power, reset it, and look for clogs. These simple steps can save you a lot of hassle. But if you’ve tried everything and it’s still not working, it’s time to call in a pro. Waiting too long could lead to a flooded basement, and that’s a mess you don’t want to deal with. Remember, a little troubleshooting can go a long way, but when in doubt, getting help from a plumber is the best way to protect your home.
First, check if it’s plugged in and the outlet has power. If it’s still not working, try resetting it by unplugging it for a few minutes.
Look for signs like strange noises, the pump running continuously, or water not being removed from the basin.
Common reasons include power issues, a stuck float switch, or a clogged discharge line.
If it’s more than 10 years old, frequently breaks down, or can’t keep up with water levels, it might be time for a new one.
Yes, many issues can be fixed with simple troubleshooting like checking the power or cleaning the float switch.
If you’ve tried troubleshooting and the pump still doesn’t work, or if you suspect serious damage, it’s best to call a professional.